Privacy Policy

This Privacy Policy describes how Old Torrance Tile Installer ("we," "us," or "our"), located at 1001 W Carson St, Torrance, CA 90502, collects, uses, and handles information you provide when using this website (torrancetileinstaller.com).

Information We Collect

When you submit our contact form, we collect the following information you voluntarily provide:

• Your name
• Your phone number
• Your email address (optional)
• Your city
• Your message or project description

We do not use cookies for tracking, analytics, or advertising on this website. We do not automatically collect device identifiers, IP addresses stored in a database, or browsing behavior data.

How We Use Your Information

Information submitted through the contact form is used solely to respond to your inquiry and, if applicable, to provide an estimate for tile installation services. We use your contact details to reach out to you by phone or email in response to your specific request. We do not use your information for marketing communications unless you separately opt in to receive them.

How We Store and Protect Your Information

Form submissions are transmitted to our business via a secure server-side process and delivered to our internal communication channels. We do not store your personal information in a public-facing database. We take reasonable precautions to protect submitted data from unauthorized access, but no transmission over the internet is completely secure.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with service providers who assist in operating this website or processing your inquiry (such as our hosting provider), but only to the extent necessary to fulfill that function, and only under terms that require them to keep your information confidential.

Google Ads and Third-Party Advertising

This website may run advertising through Google Ads. Google may use cookies or similar tracking technologies to serve ads based on your prior visits to this or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings. This website does not collect or transmit any personally identifiable information to Google through its advertising systems.

California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we have collected about you, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us using the information below.

Data Retention

We retain contact form submissions for the period reasonably necessary to respond to your inquiry and conduct any resulting business. If you request deletion of your information, we will remove it from our active records within 30 days of receiving a verified request.

Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

Links to Other Sites

This website may contain links to external sites (such as Google Maps). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, or if you would like to request access to, correction of, or deletion of your personal information, please contact us:

Old Torrance Tile Installer
1001 W Carson St
Torrance, CA 90502
(626) 547-4260
[email protected]